What to take into account
Without getting to much into the “which application is better” debate, instead we offer you some advice on how to setup your AnyDesk clients.
1. “Installing” AnyDesk
Instead of installing, its completely adequate to navigate to your client’s Program Files folder, create a sub folder “AnyDesk” or “Remote Access” and copy the downloaded AnyDesk executable there provided you do the next step to make your user’s life a bit easier.
2. Configuring AnyDesk
From your Program Files AnyDesk executable, you can simply create a Desktop shortcut for your user – our advice is to edit the Compatibility properties and allow for “Run this program as administrator”, as this will allow you to have access to screens behind UAC immediately instead of requesting elevation later on which you can do but in practice you will have to call your client to come to his PC again when he’s already out for coffee and allow for elevation.
3. User education
Now while the application is extremely simple to use, it is important that you educate your users on what the application is for, how it works, how to run it (they will have to confirm running it via UAC) and then where the address is and that they have to read it to you or send it somehow. Skipping this step will be an annoyance when the user deletes the shortcut off his Desktop because “he never uses it”, and then cant find his way to the Program files folder later on.
4. Additional settings
While most options are well defined in application defaults, we do recommend that you setup the Display settings for best reaction time, view mode to optimize display and use fast 16 bit renderer as this will give you best results under heavy network load or workstation strains that you might encounter. Also disabling audio completely might be a good idea depending on how you contact your users.